You belong at CIRMA.

Is your ordinary extraordinary? Then you belong at CIRMA. We are seeking a Senior Business Analyst to join our dynamic team and play a key role in CIRMA’s ongoing technology transformation.  This role involves engaging with stakeholders to elicit, analyze, and validate business requirements, while driving improvements to business processes and automation systems in alignment with CIRMA’s strategic technology goals and objectives.

Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA. Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticut’s number-one choice for municipal insurance coverage. For more than 40 years, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claim and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

CIRMA’s mission is to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. We remain dedicated to cultivating and promoting an inclusive and diverse environment where all employees feel fully engaged and included in our business and purpose: building safer, stronger communities where we all live, learn, and work.

Sounds good? Great. Here’s what we’re looking for:

• Cultivate a respectful and collaborative work environment that supports positive, collegial relationships among employees and aligns with CIRMA’s mission, values, and strategic goals. 
• Lead the elicitation, analysis, and documentation of business requirements by engaging with internal and external stakeholders to understand needs and translate them into clear, actionable specifications.
• Assess current business processes to identify areas for improvement and recommend strategies for optimizing workflows, enhancing efficiency, and driving performance. 
• Manage the execution of business analysis initiatives, including project planning, task coordination, and timely delivery, while proactively monitoring progress and resolving issues as they arise.
• Partner with development teams to design and implement solutions that meet business objectives and align with the organization’s strategic goals.

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE:  

• Preferably three or more years of relevant experience, with a demonstrated ability to lead complex projects and deliver impactful, results-driven solutions.
• Demonstrated proficiency in business analysis, data analysis, and project management tools such as JIRA, Microsoft Office Suite, and Visio, to name a few.
• Familiarity with Property & Casualty insurance is highly desirable.
• Proven ability to work independently as well as collaboratively within cross-functional teams.
• Strong understanding of Agile methodologies; SQL programming skills are a plus.
• Stay informed on industry trends and emerging best practices, continuously seeking opportunities to improve business analysis processes and methodologies.

YOU’LL ALSO NEED THE FOLLOWING ATTRIBUTES:  

• Excellent written and verbal communication skills, with the ability to effectively engage technical and non-technical audiences. 
• Strong critical thinking and problem-solving abilities, with a high level of ownership and commitment to delivering results.
• Exceptional writing skills, capable of producing clear, concise, and high-quality technical and business documentation.
• Collaborative team player with a strong sense of accountability, self-motivation, and a commitment to cross-functional teamwork.
• A bachelor’s degree in a relevant field is preferred.