My CIRMAcare® for Injured Employees
Compassionate Claim professionals. The support you need along the way. That’s the CIRMA promise.
New to the workers’ comp claim process?
CIRMA is here for you every step of the way.
Workers’ compensation can be complicated. We know it doesn’t have to be. If you’re injured at work, CIRMA will provide the workers’ compensation claim services you need, including administering claim benefits and providing best-in-class support and resources.
Good to know
Over the years, we’ve provided top-tier claim services to thousands of injured employees. Here are the answers to their most frequently asked questions.
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I was injured at work. What should I do?
If you’ve been injured at work, we’re sorry this happened and want to help you get the support you need as quickly as possible. Please note: CIRMA cannot accept claims directly from injured employees.
What to Do Next
- Report your injury right away to your supervisor or Human Resources
- Follow your organization’s reporting process
- Seek medical care as directed
Your employer will submit the workers’ compensation claim to CIRMA on your behalf. Reporting your injury promptly helps ensure your claim is handled quickly and you receive the care and benefits you may need.
If you have questions about your claim, please call 1-800-OK-CIRMA (1-800-652-4762).
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Who will handle my workers’ compensation claim?
Your CIRMA Claim team will manage your workers’ compensation claim and administer all related claim benefits. Your CIRMA Claim team is available to answer any questions you have regarding your workers’ compensation claim and can be reached at 203-946-3700 or toll-free at 1-800-526-1647.
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How do I obtain prescription medications related to my injury?
CIRMA provides prescription benefits to major pharmacies throughout Connecticut through First Script. Use the “Fill your script” option above to download your Pharmacy First Fill prescription benefits card. Using your pharmacy benefits card is easy and ensures you don’t have to pay any out-of-pocket expenses; simply present your card to your pharmacist. Need medication and don’t have a card? No problem. You can still be reimbursed for prescriptions that are related to your workplace injury so long as CIRMA has accepted your claim. Simply submit your receipt to your Claim professional, and your out-of-pocket cost will be reimbursed. If you have additional questions about your pharmacy benefits, contact First Script at 1-800-791-2080 or your CIRMA Claim professional.
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My medical provider is seeking authorization for treatment. What is pre-authorization?
The Pre-authorization process is initiated when providers request prior approval for medical treatment, diagnostic testing, or durable medical equipment prior to care being administered. All pre-authorization requests should be sent to CIRMA via fax , Attention Authorization Department at fax number 203-497-2412 or via email at ahotline@ccm-ct.org.
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Who should I contact for information about the scheduling or approval of my medical treatment?
CIRMA nurses and Claim professionals are here to help, which includes answering any questions you may have regarding your medical treatment. You can count on CIRMA to ensure you have access to the best possible medical care and a smooth workers’ compensation claim experience. We’re only a phone call away. Feel free to contact your Claim professional directly, or give us a call at 1-800-526-1647.
Knowledge is power
Helpful information about your workers’ compensation claim.
Find a medical provider
Find the right medical provider for you. Search by location, name, and specialty.
Fill your script
Select Pharmacy First Fill, email, save, or print. Share this convenient card with your pharmacist to fill your first prescription.
CIRMAcare® guide
Download our injured employee guide for important details about the claim process.
CT workers’ comp rules
Understand your rights and responsibilities. Learn more about Connecticut workers’ compensation rules and regulations.
WC fraud at work
Workers’ compensation fraud hurts our economy, legal system, and communities. Explore what you can do to combat workers’ compensation fraud.
CIRMA medical card
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Delivering the best possible claim services, experiences, and outcomes is our passion.
“My CIRMA Claim professional has been amazing and so responsive to my concerns. She is fair and delightful to deal with. Workers’ Compensation is such an important thing, and I have heard from others that workers’ compensation claims can be a nightmare, but I completely disagree based on my experience with CIRMA.”