Careers Archive

You belong at CIRMA.

Is your ordinary extraordinary? Then you belong at CIRMA. We are seeking a Senior Business Analyst to join our amazing team on our continued technology transformation. In this role, you will collaborate with all stakeholders to elicit, analyze, and validate requirements and promote changes to our business processes and automation systems to support CIRMA’s strategic technology business goals and objectives.

Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA. Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticut’s number-one choice for municipal insurance coverage. For more than 40 years, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claim and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

CIRMA’s mission is to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. We remain dedicated to cultivating and promoting an inclusive and diverse environment where all employees feel fully engaged and included in our business and purpose: building safer, stronger communities where we all live, learn, and work.

What you’re applying for

Foster a working environment that encourages mutual respect and promotes positive, collegial relationships among employees while aligning with CIRMA’s goals, values, and mission
Lead the process of eliciting, analyzing, and documenting business requirements. Engage with stakeholders, both internally and externally, to understand their needs and translate them into clear, actionable specifications
Analyze existing business processes and identify opportunities for improvement. Develop and recommend strategies to optimize workflows, increase efficiency, and enhance overall performance
Manage the execution of business analysis projects, including creating project plans, coordinating tasks, and ensuring timely delivery. Monitor project progress and address any issues that arise
Collaborate with development teams to design solutions that meet business needs
Ensure that proposed solutions align with the strategic objectives of the organization

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE:

Relevant experience with Guidewire ClaimCenter in the area of Property and Casualty insurance
Experience with Guidewire ClaimCenter and ContactManager version 10.1 preferred
Expertise with Guidewire ClaimCenter and ContactManager configuration (functional)
Proficiency in GOSU, PCF development, Business Rules development, Entity configuration, Typelist Configuration, etc.
Expertise in Batch, Messaging, Restful API, SOAP API
Experience implementing Guidewire Upgrades and Data Migration are a plus
Certifications with ClaimCenter, PolicyCenter, BillingCenter or Integrations preferred
Expertise with the following technologies: GOSU, Java, MS SQL, SOAP, GIT, Gradle, Maven
Experience with the following technologies is a plus: Jenkins, AWS, Windows, SQL Server, Powershell, SUMO Logic, and JIRA

YOU’LL ALSO NEED THE FOLLOWING ATTRIBUTES:

Three or more years of related experience is preferred, with a proven track record of leading complex projects and delivering effective solutions
Strong proficiency in business analysis, data analysis, and project management tools (JIRA, Microsoft Office Suite, VISIO, etc.)
Knowledge of Property and Casualty Insurance is a plus
Ability to work independently and as part of a team, collaboratively and cross-functionally
Excellent understanding of Agile Methodology
SQL programming skills are a plus
Stay current with industry trends and best practices
Continuously seek ways to enhance business analysis processes and methodologies

Diverse and inclusive culture

CIRMA is dedicated to creating a welcoming, collaborative workplace where employees enjoy opportunity, camaraderie, and shared responsibility.

Competitive health insurance

Our paid health, dental, life, vision, and long-term disability insurance plans are some of the most competitive plans available in the market.

Flexible schedules

Enjoy a healthy work/life balance with remote and hybrid work opportunities, as well as the ability to adjust your schedule to accommodate your personal obligations.

Generous 401 pension plan

CIRMA provides funds toward each employee’s retirement, even without matching contributions.

Paid vacation / holiday time

CIRMA has a generous paid time off policy, including holidays and vacation time.

Tuition reimbursement / resources

CIRMA covers the costs of staff development and training programs that help employees build their skills. CIRMA is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.

You belong at CIRMA.

We are seeking a Claim Litigation Specialist to join our Liability Claims team. You will provide best-in-class municipal claims handling to Connecticut’s cities and towns, boards of education, and local public agencies.

Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA. Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticut’s number one choice for municipal insurance coverage. For almost half a century, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claim and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

CIRMA aims to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. We remain dedicated to cultivating and promoting an inclusive and diverse environment where all employees feel fully engaged and included in our business and purpose: building safer, stronger communities where we all live, learn, and work.

What you’re applying for:

CIRMA seeks a Claim Litigation Specialist to obtain and document material facts on assigned litigated claims consistent with CIRMA’s in-house liability claims handling procedures. With detail orientation and analysis skills, you will interpret coverage, make timely coverage assessments, and prepare detailed coverage letters to CIRMA policyholders. You will conduct thorough, detailed first and third-party claim investigations and make liability determinations. The person selected for this role will effectively manage a claim pending caseload of varying complexity across several lines of business, including auto liability, general liability, and professional lines liability, which includes law enforcement, school leaders, and public officials’ liability. You will determine liability by applying municipal statutory legal defenses and immunities. This position requires advanced industry knowledge, solid claims-handling acumen, and a thorough understanding of Connecticut state and federal laws and requirements.

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED TO BRING THE FOLLOWING SKILLS TO THE TABLE:

Advanced knowledge of auto and general liability, property damage, bodily injury, and professional lines insurance coverages
Superior customer service skills and ability to work collaboratively within the organization
Ability to effectively manage a senior claims desk comprising complex litigated state and federal claims
Working knowledge of federal and state court processes and procedures
Proven ability to effectively negotiate claims, resulting in cost-effective resolutions
Participation in virtual and in-person claim reviews, settlement conferences, and mediations
Excellent oral and written communication and sound decision-making skills
Ability to present claims at internal roundtable discussions and Advisory Committee meetings
Strong time management skills and timely responses to external communications

YOU’LL ALSO NEED THE FOLLOWING ATTRIBUTES:

7+ years experience handling high-exposure, complex liability claims
Public entity claims handling experience is a plus
Excellent oral and written communication skills
Analyzing claim documentation and legal filings
Drafting coverage letters
Strategizing early settlement opportunities
Strong litigation management skills and ability to direct defense counsel
Virtual and in-person attendance at mediations and settlement conferences
Proven track record of negotiation and cost-effective settlements
Assessing exposures and adequacy of claim reserves
Reporting severe, high-exposure claims to CIRMA’s reinsurer based on applicable Reinsurer Reportable Guidelines