Workers’ Compensation Claims Adjuster

You belong at CIRMA.

Is your ordinary extraordinary? Then you belong at CIRMA. CIRMA is Connecticut’s leading provider of risk management and insurance solutions for municipalities, school districts, and local public entities. For more than 45 years, we have empowered our members through financial stability, innovative products, and industry-leading claims and risk management services.

We are seeking a Workers’ Compensation Claims Adjuster to join our collaborative Claims team. This role is ideal for a skilled claims professional who thrives in a mission-driven organization and values teamwork, service excellence, and community impact.

Diversity in thought and opportunity. Collaborative culture. Camaraderie and shared responsibility. That’s CIRMA. Our delivery of innovative, industry-leading insurance products and services has made CIRMA Connecticut’s number one choice for municipal insurance coverage. For almost a half-century, CIRMA has provided an unmatched alternative to the commercial insurance market by focusing on our members’ satisfaction and loss reduction through deep experience in claim and risk management. Our employees’ commitment to excellence drives CIRMA’s success. We, in turn, are committed to theirs.

CIRMA’s mission is to empower our municipalities to manage risk better in an ever-changing environment. We deliver on our promise by empowering our employees to thrive in a diverse, equitable, and inclusive workplace where integrity and excellence are valued, providing the freedom to contribute to the Connecticut communities we serve. We remain dedicated to cultivating and promoting an inclusive and diverse environment where all employees feel fully engaged and included in our business and purpose: building safer, stronger communities where we all live, learn, and work.

Position Summary

Reporting to CIRMA’s Workers’ Compensation Claims Department, the Workers’ Compensation Claims Adjuster provides prompt, professional, and courteous service to member employers and injured employees. This position is responsible for analyzing claims, determining compensability, setting reserves, and managing claims through closure in the most efficient and effective manner.

Key Responsibilities

• Analyze and adjudicate workers’ compensation claims
• Determine compensability in accordance with regulations and best practices
• Establish and manage appropriate claim reserves
• Manage claims from inception through resolution
• Communicate effectively with employers, injured employees, medical providers, attorneys, and vendors
• Collaborate with cross-functional teams to support member satisfaction and loss reduction

Qualifications

• BA/BS in Business Administration or equivalent practical experience
• Valid Connecticut Adjuster’s License
• Minimum of three years of workers’ compensation claims experience
• Excellent oral and written communication skills
• Strong collaboration, organization, and time-management skills
• Proficiency with Microsoft Office preferred

Diverse and inclusive culture

CIRMA is dedicated to creating a welcoming, collaborative workplace where employees enjoy opportunity, camaraderie, and shared responsibility.

Competitive benefits package

Our generous health, dental, ADD, life, vision, and long-term disability insurance plans are some of the most competitive plans available in the market.

Flexible schedules

Enjoy a healthy work/life balance with hybrid work opportunities and the ability to adjust your schedule to accommodate your personal obligations.

Generous 401 pension plan

CIRMA provides funds toward each employee’s retirement, even without matching contributions.

Paid vacation/holiday time

CIRMA has a generous paid time off policy, including personal, sick, holiday, and vacation time.

Tuition reimbursement and professional development

CIRMA offers tuition reimbursement benefits and covers the costs of staff development and training programs that help employees build their skills. CIRMA is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.