When it comes to winter property maintenance, snow, followed by rain, is one of the worst combinations you can face. The problem with rain or wet snow following a deep snowstorm is that the rainwater gets trapped in the snow rather than pouring off the roof. The increase in weight can be dramatic. Plus, the weight of snow varies depending on the temperature and moisture content. Roof damage from heavy snow loads and ice dams is a significant cause of property loss. Rainfall on top of snowmelt can significantly increase the intensity of floods, and a sudden roof collapse can seriously injure or kill building occupants. When heavy rain occurs on top of snowfall, it can also significantly increase the likelihood of damage to the interior of your buildings.
Signs of Danger
Fortunately, few roof failures and floods occur without some warning signs; beware of:
- “Ponding” of water on the roof areas
- Ripples or bends in steel roof supports
- Cracks in wooden members or rolled or bent metal purlins
- Sagging ceilings or roof lines–note: a suspended ceiling may hide these sags, so remove the tiles and look above them
- Cracks appearing in walls or ceiling–again, a suspended ceiling may hide these cracks
- Loud popping or cracking noises from the building structure. (A laminated wood beam in one school broke with such force that personnel reported hearing what sounded like an explosion)
- Obvious deformities in the roof
Snow Removal / Flooding Prevention 101
Here’s what you can do to help mitigate flooding and structural damage:
- Regular cleaning and clearing of roof scuttles/drains – having these areas clear of debris will increase the likelihood of water flowing freely off the roof
- Inspect roof flashing–many leaks are related to damaged flashing–and repair if necessary
- Check interiors for water stains on the inside and outside of walls and parapets; repair any leaks
- Inspect and clear drainage ditches, swales, and run-off areas of debris and accumulated silt so rainwater can flow freely away from buildings
- Inspect sump pump systems; augment or repair and replace if necessary
- Remove snow and ice from drains or drainage devices
- Remove drifted and unbalanced snow loads
- Remove snow in strip patterns, starting at the drainage device and proceeding up the slope; the snow and ice must not be removed entirely
- Use plastic shovels and plastic tubs to lower the snow to the ground
- Protect and barricade areas where snow will be dumped or lowered
- Don’t use snow blowers
- Don’t pile snow on the roof
- Don’t use picks, hammers, spud bars, or other sharp tools to remove ice
- Don’t use hot water pressure washers to remove snow from the field of the roof—this water generally freezes before it drains from the roof, adding to the weight
- Don’t block exit doors or fire exits with snow dumping or stockpiling
It is also recommended to have coverings on hand that can be used to mitigate further damage in case of a leak. These covers can be used after the storm to prevent additional water from intruding into the building. Preparing for a winter weather event can help prevent significant damage to municipal and public school properties.
CIRMA members are encouraged to “prepare to prepare” by addressing the fundamental readiness of their facilities to weather any storm successfully. Please get in touch with your risk management professional with questions or for more information.
Winter weather conditions pose extremely dangerous road conditions for drivers. According to the Federal Highway Administration, over 70% of the nation’s roads are located in snowy regions–including Connecticut and surrounding New England. Reduced pavement friction caused by snow and ice leads to lower roadway capacities, loss of control, and higher crash risks. Your public entity certainly cannot control roadway conditions, but with the right strategies in place, it can help promote safe driving practices by enforcing critical driver and road safety policies.
Before you drive:
- Recognize the hazards of driving on snow/ice-covered roads in the winter
- Ensure employees are properly trained for driving in winter weather conditions
- Ensure employees are licensed for the vehicles they operate
- Check weather conditions for travel routes before you are behind the wheel
- Get plenty of rest to avoid fatigue while driving
Vehicle Preparation:
Employers should ensure that a trained professional inspects vehicles to determine if they are working properly.
- Check for proper tire inflation according to the vehicle manufacturer’s recommended inflation pressure
- Check for proper tread depth (2/32 of an inch or greater on all tires) with no signs of punctures, cuts, or bulges
- Check the cooling system and ensure it is a mixture of 50/50 antifreeze and water at the proper level
- Check the windshield wipers and replace them if necessary. Ensure the wiper fluid is rated for -30 degrees Fahrenheit
- Check that all fluids are at the proper level (oil fluid, brake fluid, etc.)
- Check that headlight, turn signals, and brake lights are functioning properly
- Check the battery because as the temperature drops, so does battery power
- Ensure that vehicles are equipped with a spare tire
- Keep the gas tank at least half full
- Remove snow and ice from your vehicle
- Keep an emergency kit in vehicles; OSHA recommends the following items:
- Charged cellphone or two-way radio
- Windshield ice scraper
- Snow brushFlashlight with extra batteries
- Shovel
- Tow chain
- Traction aids (bag of sand or cat litter)
- Emergency flares
- Jumper cables
- Snacks
- Water
- Road maps
- Blankets, change of clothes
While Driving:
- Keep your seat belt buckled at all times
- Increase distances between cars, as stopping distances increase because of icy roads
- Stay at least 200 feet behind snow plows and salt/sanding trucks
- Stay alert for pedestrians and warning signs
- Steer into a skid if the vehicle starts drifting – turn into the direction that the back wheels are sliding towards
- If the vehicle is stopped or stalled, stay in the vehicle and use bright markers on the antenna or windows and shine the interior dome light
Helpful Resources:
https://www.osha.gov/winter-weather/hazards
https://www.nhtsa.gov/winter-driving-tips
https://www.nsc.org/community-safety/safety-topics/seasonal-safety/winter-safety/driving?
https://ops.fhwa.dot.gov/weather/weather_events/snow_ice.htm
For more information on this topic, contact your CIRMA Risk Management Consultant.
Remember, training and education remain the most effective way to help keep you safe and avoid losses; your organization can help. Learn at your own pace and when and where you choose with CIRMA’s e-learning resources, 24 hours a day, seven days a week. If you haven’t taken advantage of the many benefits available through CIRMA’s e-Learning platform, contact your local CIRMA Risk Management representative today to get started. CIRMA members and their employees enjoy access to this exclusive learning platform as part of their membership.
Nationally, police pursuits injure thousands each year and cause an average of one fatality every day, many involving uninvolved motorists or pedestrians. For municipal leaders and law enforcement professionals, these numbers underscore a critical truth: defensive driving and consistently enforced policies are foundational to public safety and sound risk management.
Why Defensive Driving Matters in Police Operations
Police operations often require officers to make rapid, complex decisions under pressure. Vehicle operations, whether emergency response, patrol, or active pursuits, are among the highest-risk activities an officer performs. Without clear, up-to-date policy guidance and consistent training, the likelihood of preventable crashes, injuries, and liability exposure increases dramatically.
A strong municipal defensive driving policy protects:
- Officers, by providing clarity and reducing uncertainty during high-risk moments.
- The public, by setting limits that prioritize life over apprehension
- The municipality, by reducing exposure to legal claims and financial loss
- The agency’s reputation, by demonstrating professionalism, transparency, and accountability.
When departments reinforce defensive driving principles, they strengthen decision-making long before the emergency lights turn on.
Practical Tips for Reinforcing Safe Vehicle Operation
While every agency’s policy and community needs differ, several best practices help ensure safer operations across the board:
1. Prioritize Regular Policy Review
Laws evolve. Technology advances. Community expectations change. Policies should never sit untouched on a shelf. Annual reviews—and updates when needed—ensure officers always operate under the most current standards.
2. Reinforce Training Early and Often
Clear policies mean little without hands-on reinforcement. Scenario-based training, emergency vehicle operation courses (EVOC), and tabletop exercises help officers internalize guidance so they respond instinctively and safely in the field.
3. Emphasize Decision-Making Over Speed
Safe driving practices focus on continual officer assessment:
- Is the need for apprehension worth the risk?
- Has the environment changed?
- Are there safer alternatives?
Slowing down is often the clearest demonstration of an officer’s judgment.
4. Communicate Expectations Across the Agency
Consistent enforcement of policy builds trust and ensures all personnel operate from the same playbook.
5. Document, Debrief, Improve
Every incident is an opportunity to learn. Proper documentation and post-incident debriefs help agencies identify vulnerabilities before they lead to employee injuries or claims. CIRMA supports departments through this ongoing improvement cycle by conducting policy reviews, risk assessments, and providing targeted training services.
Policy, Leadership, and Culture: A Three-Part Equation
Policies outline procedures and reflect the department’s values. Leaders set the tone by prioritizing safety, reinforcing expectations, and modeling the professionalism they expect from their officers.
A strong safety culture:
- Encourages officers to speak up about policy gaps or training needs
- Normalizes cautious, controlled responses—rather than adrenaline-driven reactions
- Shows the community that the agency places their well-being above all else
CIRMA Risk Management partners with Connecticut law enforcement agencies to strengthen exactly this culture of safety. Through expert policy review, customized training, and risk-based guidance, CIRMA helps departments reduce exposures while supporting the mission of protecting officers and the public.
Has your department taken advantage of CIRMA’s defensive driving and e-learning programs?
Contact your CIRMA Risk Management representative today to schedule training or access CIRMA’s 24/7 online learning platform.
CIRMA offers comprehensive defensive driver training resources for law enforcement personnel. Our robust training and education tools feature awareness and statistics of police vehicle accidents, a review of state statutes, and risk management best practices because every safe decision behind the wheel moves us one step closer to a safer, stronger Connecticut.
Training and Education You Can Trust
We’re dedicated to delivering the best possible resources for Connecticut’s Blue. CIRMA helps Connecticut law enforcement and emergency personnel continue to be the best at what they do through tailored risk management services and customized training and education programs—all at no additional cost to CIRMA-member employees and volunteers.
Our e-learning programs offer the latest education and insights on existing and emerging issues to help prepare our local heroes to face the challenges of a changing world. CIRMA members enjoy access to robust and relevant eLearning courses delivered through our partnership with Vector Solutions, an award-winning training management system.
Get StartedA Vital Skill For Every Officer
A patrol car speeds toward an emergency call. Lights flash, the radio crackles, and adrenaline surges. In that moment, every decision behind the wheel matters.
For law enforcement officers, driving is a critical operational skill, often performed under pressure. Yet motor vehicle incidents continue to rank among the leading causes of line-of-duty death in the United States. These tragedies are preventable through consistent training, disciplined driving, and a culture that prioritizes safety above all.
According to the National Law Enforcement Officers Memorial Fund (NLEOMF), 331 officers lost their lives in motor vehicle crashes over the past decade. Encouragingly, the 2025 Law Enforcement Fatalities Mid-Year Report found a 50 percent decrease in officers killed in traffic-related incidents during the first half of 2025: 13 fatalities compared to 26 during the same period in 2024. Of those, five were automobile crashes, six were struck-by incidents, and two involved motorcycles.
The decline is a positive sign, but every number represents a life and a department forever changed.
Why Defensive Driving Matters
Defensive driving is essential for law enforcement officers who face high-risk conditions every time they get behind the wheel. Connecticut’s 6,700 municipal police officers, across more than 90 departments statewide, routinely operate emergency vehicles in demanding environments. Even with strong training programs, officers continue to encounter behavior-related hazards that elevate their risk of crashes, including:
- Speeding, particularly at intersections
- Distractions caused by mobile data terminals or other in-vehicle electronics
- Failure to wear seatbelts
- Tunnel vision and reduced situational awareness caused by elevated stress
Defensive driving training helps officers anticipate and respond safely to changing road and environmental conditions and builds emotional control during high-stress responses, ensuring officers maintain clear judgment and full awareness.
Practical Principles for Safer Operations
Defensive driving begins before the vehicle moves. It is both a technical skill and a professional mindset. Key principles include:
- Control speed and space. Approach intersections with caution, even when responding to emergencies. Managing speed saves lives.
- Eliminate distractions. Technology aids policing, but attention must remain fully on the road.
- Always wear your seatbelt. It is the simplest and most effective safety measure available.
- Manage stress and maintain vision. Recognize tunnel vision during high-stress moments and consciously scan your environment.
- Train regularly. Ongoing instruction keeps driving skills sharp and reinforces best practices.
By making these actions routine, officers protect themselves, their partners, and the communities they serve.
Leadership, Culture, and Accountability
A culture of safe driving begins with leadership. Command staff and municipal executives shape expectations through policies, supervision, and example. When leaders emphasize safety and model defensive driving practices, that commitment cascades through the entire department.
CIRMA supports these efforts through a wide range of risk management and training programs, including:
- CIRMA Defensive Driver Training
- Police Roll Call Trainings
- CIRMA e-Learning programs, available 24/7
These resources address the full scope of driving risk, from civil liability and model policies to state statutes and officer wellness. Training empowers officers and command staff alike to make informed decisions that reduce risk and prevent accidents.
A Shared Responsibility for Safer Roads
Every officer shares responsibility for creating safer roads. Defensive driving is not a one-time certification; it is a discipline that requires continual awareness and personal accountability. By promoting consistent education and a culture of vigilance, law enforcement agencies can further reduce risk and protect their greatest asset—their people.
Has your department taken advantage of CIRMA’s defensive driving and e-learning programs?
Contact your CIRMA Risk Management representative today to schedule training or access CIRMA’s 24/7 online learning platform.
CIRMA offers comprehensive defensive driver training resources for law enforcement personnel. Our robust training and education tools feature awareness and statistics of police vehicle accidents, a review of state statutes, and risk management best practices because every safe decision behind the wheel moves us one step closer to a safer, stronger Connecticut.
Training and Education You Can Trust
We’re dedicated to delivering the best possible resources for Connecticut’s Blue. CIRMA helps Connecticut law enforcement and emergency personnel continue to be the best at what they do through tailored risk management services and customized training and education programs—all at no additional cost to CIRMA-member employees and volunteers.
Our e-learning programs offer the latest education and insights on existing and emerging issues to help prepare our local heroes to face the challenges of a changing world. CIRMA members enjoy access to robust and relevant eLearning courses delivered through our partnership with Vector Solutions, an award-winning training management system.
Get StartedSometimes, it only takes one weak password to open the door to a significant cyber incident.
In one case highlighted by Verizon’s Data Breach Investigations Report, the lack of enforced multifactor authentication (MFA) gave cybercriminals the opportunity they needed. Using stolen credentials, a financially motivated actor gained access to a system filled with high-value data. Combined with outdated password policies and a bit of bad luck, it created the perfect storm for a cyberattack. The lesson is clear: turning on MFA can make all the difference. By adding one simple step to your login process, you can stop most unauthorized access attempts before they start.
Your Digital Double Lock
Think of MFA, also known as two-step verification or two-factor authentication, as a second lock on your digital door. Even if someone steals your password, they still need another form of verification to get in.
Enabling MFA is quick and straightforward:
- Turn it on across your accounts and devices using an authenticator app or your mobile phone.
- Choose your method—you might enter a code sent by text or email, or use biometric verification such as a fingerprint or face scan.
Whenever you see the option to enable MFA, take it. It is one of the easiest and most effective ways to protect your email, financial accounts, social media, and identity.
Cyber Awareness: The First Line of Defense
Technology helps, but awareness and education are just as important. That is why CIRMA offers a Cyber Webinar Series to help members strengthen their cybersecurity knowledge. These sessions cover practical topics such as creating strong passwords, spotting phishing attempts, enabling MFA, and protecting sensitive data.
CIRMA also supports national efforts from organizations such as the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance, both of which promote Cybersecurity Awareness Month each October. Their free online materials, including training videos and downloadable guides, offer helpful advice for building stronger cyber habits.
Training That Fits Your Schedule
Protecting your organization does not have to be complicated or time-consuming. CIRMA’s exclusive online training and education platform gives members 24/7 access to e-learning resources on cybersecurity and other essential risk management topics. Has your municipality or school board taken advantage of these opportunities? Contact your CIRMA Risk Management representative to get started and learn more about CIRMA’s Cyber Webinar Series, available through the Vector Solutions platform.
This training resource helps employees understand cyber risks, prevent costly incidents, and build a stronger culture of cybersecurity awareness.
One Simple Step, Lasting Protection
Cyber threats are constantly evolving, but your defenses can evolve too. By enabling multifactor authentication, staying informed, and encouraging regular employee training, you can significantly reduce the risk of cyberattacks. Small actions, like turning on MFA, can have a significant impact. Together, we can build a safer and more secure digital community for everyone.
Additional Resources:
CISA
Secure Our World: https://www.cisa.gov/secure-our-world
Turn on MFA: https://www.cisa.gov/secure-our-world/turn-mfa
Stay Safer with Multifactor Authentication: https://www.cisa.gov/sites/default/files/2024-09/Secure-Our-World-MFA-Tip-Sheet.pdf
National Cybersecurity Alliance
Enable MFA: Your Online Security Seatbelt https://www.staysafeonline.org/events/enable-mfa-your-online-security-seatbelt
National Cybersecurity Alliance: Cybersecurity Awareness Month: https://www.staysafeonline.org/cybersecurity-awareness-month
Verizon 2025 Data Breach Investigation Report
Cyber Resources Created for CIRMA Members:
According to IBM’s Cost of a Data Breach Report 2025, attackers are logging in rather than hacking in. Passwords are the first line of defense between a criminal and sensitive information, and weak or reused passwords remain the most common way criminals gain unauthorized access to accounts.
Unfortunately, many individuals still choose passwords that include personal details or are reused across multiple platforms. This practice leaves employees and organizations vulnerable to data breaches, identity theft, and even system hijacking. For public entities that maintain hundreds of thousands of records containing personally identifiable information, the risks are exceptionally high. Creating strong, unique passwords is one of the most effective ways to defend against cyberattacks. While threat actors use sophisticated tools to ‘crack’ passwords, choosing complex, secure passwords and protecting them appropriately can significantly reduce the risk of identity theft, financial fraud, and unauthorized access to your entity’s data.
By following best practices for creating secure passwords and utilizing a password manager, public entities can more effectively safeguard sensitive records and mitigate cybersecurity risks.
Creating strong passwords and securing them with a password manager
- Make Passwords Long: Consider using the longest password permissible whenever possible (at least 16 characters)
- Create Random Passwords: Consider choosing passwords that combine letters, numbers, and symbols to reduce the risk of hacking. Consider trying different variations of a passphrase, but avoid common phrases, famous quotations, and song lyrics. For example: T9v#R2q!L8m@X4pZ
- Make Passwords Unique: Consider using phonetic replacements, such as “ph” instead of “F.” Use an exclamation point (!) to replace the letters (I) or (L), or make deliberate misspellings, such as “enjin” instead of “engine.”
- Use a Password Manager: Strong passwords can be challenging to remember. Consider using a password manager to securely store strong passwords, rather than saving them on your computer.
CIRMA’s Cyber Webinar Series helps members enhance their overall cybersecurity awareness by covering a wide range of topics, including creating strong passwords, enabling multifactor authentication, recognizing phishing attempts, and safeguarding sensitive data. In addition, national organizations such as CISA and the National Cybersecurity Alliance support Cybersecurity Awareness Month with initiatives that include educational PDFs, training videos, and other resources. These materials offer practical guidance on best practices to mitigate risk and foster a stronger cybersecurity culture.
Conclusion
Training and education remain the most effective defense against cybercrimes, and knowing how to protect yourself and your organization is easier than ever. Learn at your own pace and when and where you choose with CIRMA’s e-learning resources, 24 hours a day, seven days a week.
CIRMA Risk Management offers a Cyber Webinar Series through its exclusive CIRMA member Vector Solutions platform. This robust training and education tool features cybersecurity-related online training courses and webinars proven to educate employees and reduce costly and disruptive cybercrimes, including phishing attacks. Has your municipality or school board taken advantage of the many benefits available through CIRMA’s exclusive online training and education platform? Contact your local CIRMA Risk Management representative to get started today.
Resources
Secure Our World: https://www.cisa.gov/secure-our-world
Use Strong Passwords: https://www.cisa.gov/secure-our-world/use-strong-passwords
Create Strong Passwords: https://www.staysafeonline.org/events/create-strong-passwords-(and-actually-remember-them)
National Cybersecurity Alliance: Cybersecurity Awareness Month: https://www.staysafeonline.org/cybersecurity-awareness-month
Check out CIRMA’s Cyber Center to learn how CIRMA can help your organization prevent and manage cyber exposures.
Cyber Resources Created for CIRMA Members:
Social and Emotional Wellness at Work; How Does Your Entity Measure Up?
The adoption of workplace social and emotional health programs skyrocketed over the past two years due to heightened visibility during the pandemic when remote and high-risk work environments caused or exacerbated employees’ psychological and behavioral health issues.
As lines continue to blur between work and home life, personal stressors such as financial strain, childcare concerns, and other obstacles can also weigh heavily on the minds of your staff and colleagues. In addition, the effects of stress and trauma can be significantly compounded if an individual does not have stable, positive relationships at work.
Providing social and emotional health programs and resources or enhancing your entity’s existing offerings can make a world of difference. In addition, employees who actively foster social and emotional health within their organizations can help nurture an inclusive and positive culture that will yield significant benefits over time. Below are a few examples to consider:
Recommendations for Improving Social and Emotional Health at Work
1) Be a model for the social and emotional culture you want to see in your organization. Some of your coworkers will prefer to remain private and keep to themselves while managing difficult situations. However, if welcomed, take an active interest in your colleagues’ lives and overall well-being. Engage in routine wellness checks and provide appropriate levels of support when needed to help build trust and provide an emotional safety net for future times of crisis.
2) Make it easy for employees to know whom to talk to or where to go to access social and emotional health resources. Time and time again, studies reveal that what employees want the most in the workplace is training and more easily accessible information about where to go or whom to ask about mental health support. Ensure that all employees understand how they can access emotional support tools and resources within your organization; resources can include an appointed delegate who is equipped to guide personnel to these resources.
3) Establish an employee assistance program. Organizations will typically utilize an employee assistance program to support workplace social and emotional health. Extending these benefits to immediate family members can increase employee effectiveness and increase utilization. In addition, form a working group to help identify needs for more tailored solutions that will best serve your entity’s needs; members of this working group can also assist in implementing these resources, serving as program stewards.
4) Establish a peer-to-peer program. Peer-to-Peer programs have proven effective in providing employees with a productive outlet to discuss social and emotional issues they might be dealing with. In addition, peers can often empathize with their colleagues’ feelings because their experiences are often similar.
Many of us spend a significant percentage of our lives at work—and if someone is struggling with social and emotional concerns, it can be challenging to put them aside and try to ignore them while on the job. However, by implementing the recommendations outlined above, you can help your colleagues and staff be the best versions of themselves— in the office, at home, and beyond.
Have questions about social and emotional health and wellness within your public entity? Contact your Risk Management professional for more information.
Featured annually during October, and now in its 21st year, CIRMA observes Cybersecurity Awareness Month by highlighting the importance of staying safe online. We will share some of our most vital cybersecurity resources throughout October to help you and your employees understand and overcome existing and emerging cyber exposures. To kick things off, we will explore the topic of social engineering, what it is, and why it is so important.
Social engineering attacks are often highly profitable for cybercriminals and are one of the most common ways they exploit human instincts. Social engineering uses psychological manipulation instead of exploiting technical vulnerabilities and takes advantage of a victim’s instincts and emotions to obtain sensitive information. An attacker uses human interaction to obtain or compromise information about an organization or its computer systems. An attacker may seem unassuming and respectable, possibly claiming to be a new employee, repair person, or researcher and even offering credentials to support that identity. However, by asking questions, he or she may be able to piece together enough information to infiltrate an organization’s network. Suppose an attacker cannot gather enough information from one source. In that case, he or she may contact another source within the same organization and rely on the information from the first source to add to his or her credibility.
Pretexting, a social engineering tactic used in business email compromise (BEC) scams, remains the primary cause of cybersecurity incidents, with attackers targeting users through existing email threads in their relentless efforts to obtain sensitive data for their financial gain. BEC scams make up about 24% to 25% of money-driven attacks, with the typical transaction amounting to $50,000 annually (2023 Verizon Data Breach Investigations Report).
Cyber threat actors use various methods to infiltrate network systems and expose sensitive and vulnerable information. Phishing is the most common method of social engineering, where a hacker often convinces their victim to click a malicious link or software in an email. Baiting is another prevalent method of social engineering, referring to bad actors luring their victims into relinquishing sensitive information by tempting them with a valuable object or offer. For example, an attacker may send an email that may appear to be from a coworker, business partner, or financial institution that requests account information, often suggesting that there is a problem. When users respond with the requested information, attackers can use it to access the accounts. Attackers also use holidays, epidemics, and natural disasters to solicit personal information and use voice communication and text messages to deceive their victims.
Attackers use holidays, epidemics, and natural disasters to solicit personal information and use voice communication and text messages to deceive their victims.
Key findings in the 2024 Verizon Data Breach Investigations Report:
- 95% of cyber threat actors were motivated by financial gain
- 5% of cyber threat actors were inspired by espionage
- Techniques utilized to gain unauthorized access to an organization:
- 49% were carried out through pretexting
- 31% were carried out through phishing
Social engineering attacks are notoriously difficult to prevent, as they depend heavily on the human element. It takes one employee’s mistake to compromise a municipal network’s integrity, demonstrating the significance of training employees on cybersecurity awareness. Data security policies combined with cybersecurity awareness training can assist employees in understanding how to detect and respond to social engineering attacks.
Ensuring municipal and school board employees are aware of and adequately trained on cybersecurity best practices can help minimize the risk of a costly and disruptive data breach. Risk Management offers a Cyber Webinar Series through its exclusive CIRMA member Vector Solutions platform. This robust training and education tool features cybersecurity-related online training courses and webinars proven to educate employees and reduce costly and disruptive cyber exposures. Courses and webinars are available for employees to learn at their own pace, 24 hours a day, seven days a week.
If you haven’t taken advantage of the many benefits available through CIRMA’s exclusive online training and education platform, contact your local CIRMA Risk Management representative to get started today. There is no additional charge to CIRMA members for this service. Visit CIRMA’s Cyber Center for helpful information on preventing and managing cyber exposures. Contact your local CIRMA Risk Management representative to get started today.
Helpful Cyber Resources for CIRMA Members:
How to ensure you and your employees are protected.
Proper use of personal Protective Equipment (PPE) is crucial for accident prevention in the municipal workplace. From road maintenance crews to police officers managing traffic flows, employees in various municipal roles face a range of hazards daily. PPE plays a pivotal role in safeguarding your employees from potential risks, ensuring their well-being, and enabling them to perform their duties effectively.
According to the National Library of Medicine, about 40% of employees do not wear personal protective equipment (PPE) in the workplace, exposing themselves to a myriad of potential hazards, injuries, and, in extreme scenarios, fatalities. Public entities should implement and enforce a comprehensive PPE program to mitigate these risks. Raising awareness about the importance of PPE ensures your employees understand its importance, know how to select the appropriate gear for specific tasks, and are properly trained to utilize it.
Municipal employees engage in diverse tasks that expose them to different risks, from exposure to harmful chemicals to physical injuries. Public entity employees must wear PPE to safeguard themselves from workplace hazards such as physical injuries, chemical exposures, and biological contaminants. Serious workplace injuries and illnesses can result from exposure to chemical, radiological, physical, electrical, mechanical, and other hazards.
Training programs should cover the selection, maintenance, and proper use of PPE, and employees must receive proper training and monitoring to ensure the program’s effectiveness. PPE may include gloves, safety glasses, safety shoes, earplugs or earmuffs, hard hats, respirators, coveralls, vests, and full-body suits.
Personal protective equipment is covered by OSHA 29 CFR 1910.132, which requires that many categories of PPE must meet or be equivalent to the standards set by the American National Standards Institute (ANSI). This section outlines OSHA’s standard, detailing the general requirements for using and providing PPE to employers in the workplace and the importance of implementing a comprehensive PPE program.
Per OSHA requirements:
Protective equipment, including personal protective equipment for:
- Eyes,
- Face,
- Head, and extremities,
- Protective clothing,
- Respiratory devices, and
- Protective shields and barriers
… shall be:
- Provided,
- Used, and
- Maintained in a sanitary and reliable condition, wherever it is necessary by reason of hazards of processes or environment.
When employees feel safe and protected, they’re better able to focus on their tasks, leading to improved productivity and efficiency. Public entities that implement the required PPE training and protocol can help avoid accidents, mitigate costly claims, and keep their workforce safe.
Adhering to safety regulations isn’t just about ethical responsibility; it’s also a legal obligation. Municipalities are bound by laws and regulations mandating the provision of PPE to employees exposed to occupational hazards. Failure to comply can result in legal repercussions, including fines and lawsuits.
Beyond mere compliance with regulations, PPE is a critical component of fostering a safe, productive, and resilient workforce. By investing in quality PPE, enforcing its usage, and cultivating a culture of safety, municipalities not only fulfill their legal obligations but also demonstrate their commitment to employee welfare and public trust. Raising awareness about the importance of PPE ensures your employees understand its importance, know how to select the appropriate gear for specific tasks, and are properly trained to utilize it.
CIRMA offers a PPE training and education series through its exclusive CIRMA member Vector Solutions platform. This robust training and education tool features online training courses and webinars proven to educate employees and reduce workplace injuries and illnesses by wearing the appropriate protective equipment.
Has your municipality or local taken advantage of the many benefits available through CIRMA’s exclusive online training and education platform? Contact your local CIRMA Risk Management representative to get started today.
How to Support Social and Emotional Wellness in the Workplace
The stigma attached to mental health plays a pivotal role in negative mental health outcomes, alongside limited access to services and misconceptions about the nature and effectiveness of mental health treatment. Numerous employees in public entities encounter trauma due to their work-related experiences. This may encompass secondary trauma, which refers to the emotional strain individuals undergo when exposed to firsthand traumatic incidents recounted by others. Furthermore, the impact of stress and trauma can be greatly magnified when employees lack mental health support from their employers.
Failure to cultivate a workplace culture that advocates for mental health can subject employers to legal risks, including claims of workplace violence or failure to provide a safe working environment under employment laws and regulations. This emphasizes the importance of cultivating a workplace culture that promotes mental health.
Providing social and emotional health resources or strengthening your entity’s current offerings can bring about meaningful changes. Prioritizing mental health in the workplace is essential for promoting a healthier, happier, and more productive workforce. It’s not just about complying with regulations; it’s about creating a workplace culture that values and supports employees’ mental well-being. Addressing the stigma of mental health in the workplace requires a multifaceted approach that involves raising awareness, implementing supportive policies and practices, and fostering a culture of acceptance and inclusion.
Individuals with mental health conditions, including both children and adults, may also have additional risk factors for violent behaviors, influenced by various factors at the individual, family, community, and societal levels. According to SchoolSafety.gov, up to 1 in 5 children in the United States experience a mental health condition each year. Schools are crucial in cultivating safety and improving at-risk students’ behavioral outcomes. By leveraging resources to support the mental health needs of students, educators, and staff, schools can contribute to a safer learning environment. Consequently, improving access to mental health services can contribute to making schools safer.
Municipalities should actively promote the utilization of their Employee Assistance Programs (EAP). EAPs play a critical role in supporting employee well-being by offering confidential counseling and assistance for various personal and work-related challenges. By investing in EAPs and encouraging their utilization, municipal leaders can create healthier, happier, and more productive workplaces for the benefit of their employees and the community as a whole.
District and school administrators play a critical role in improving mental health needs by offering instruction that enhances awareness of mental health and social and emotional development. Connecticut General Statute (C.G.S.) 10-222h addresses the school district’s efforts in prevention and response to bullying in schools. Connecticut local and regional boards of education shall collect the school climate assessments for each school and establish a school climate committee to develop and implement a safe school climate plan to address bullying in schools.
District and school leadership have the discretion to choose a social-emotional learning model that fits the needs of their students and the overall school climate. CIRMA Risk Management does not endorse any particular organization that provides social and emotional learning resources. However, below are some organizations to consider that focus on the education of social and emotional learning:
- U.S. Department of Labor: Mental Health at Work – Resources to help employers follow the law and create workplaces that prioritize mental health.
- Believe 208: Run for the Brave & Finest – In Memory of East Hartford Police Officer Paul Buchanan supports “Believe 208”, an initiative in collaboration with the Connecticut Alliance to Benefit Law Enforcement (CABLE). Believe 208 works with CABLE to provide resources, training, and information on all aspects of first responder well-being. The Believe 208 mission is to increase awareness of first responders’ unique challenges and to be a trusted, influential source for first responders, their families, agencies, and community stakeholders.
- American Foundation for Suicide Prevention – A voluntary health organization that gives those affected by suicide a nationwide community empowered by research, education, and advocacy to take action against this leading cause of death.
- Choose Love Movement – A non-profit organization with a mission to create safer and more loving communities through Character Social Emotional Development programs (CSED).
- Sandy Hook Promise – A non-profit organization founded and led by several family members whose loved ones were killed at Sandy Hook Elementary School, with a mission to empower youth to “know the signs” and unite all people who value the protection of children, to take meaningful actions in schools, homes, and communities to prevent gun violence.
- The Be Kind People Project – A non-profit organization that initiates a positive change in the overall learning environment and provides relevant learning and youth development opportunities that inspire humanity, academic achievement, and healthy living for students wherever and however they learn.
CIRMA encourages its members to use the following resources to promote mental health:
- Emotional Support Animals
- Wellness at Work: How Does Your Entity Measure Up?
- Managing Bullying Events in Schools
- Student’s Behavior Leads to Injured Staff Members
- Student Mental Health
The stigma attached to mental health, alongside the challenge of recognizing mental health issues, hinders individuals from seeking the necessary mental health services. Municipal and educational leaders have the potential to be proactive in preventing mental health crises by providing social and emotional support and education to their employees and students. Adopting easy-to-implement best practices, such as promoting the utilization of EAPs and focusing on the education of social and emotional learning, is particularly vital for the well-being of students and employees to minimize the risks of untreated mental health conditions.
Have questions? We’re here to help. CIRMA Risk Management offers robust training and education resources that feature mental health awareness and provide best practices for employees to protect their mental health.
Has your municipality or school board taken advantage of the many benefits available through CIRMA’s online training and education platform for its members? Our e-Learning Center for more information or contact CIRMA Risk Management to get started and set up an e-learning account today. CIRMA e-Learning is an exclusive benefit offered to CIRMA members.