CIRMA ClaimCentralSM

Easy claim reporting. Compassionate Claim professionals.
The support you need along the way. That’s the CIRMA promise.

Welcome, CIRMA Member!
Liability-Auto-Property

Report a claim online

For easier claim reporting

Get Started

Report a Claim By Email

LAPNewClaims@CCM-CT.org

LAP Loss Notice (PDF)

Form must be completed by an authorized CIRMA member, signed and dated.


Report a Claim By Phone

800.526.1647


Liability After-Hours Emergency Line: 203.823.6896

Property After-Hours Emergency Line: 203.946.3701

New to the claim reporting process?
Here are some helpful tips.

Use our helpful claim guide to get started.

This practical guide will help you collect important information for reporting your claim—you don’t need all the details, so do the best you can with the information you have. This form is provided for your convenience and records, so don’t worry about submitting it to CIRMA.

Liability-Auto-Property

Help us help you

Report your loss as soon as possible. The earlier you contact CIRMA to report your loss, the earlier we can help. Members can report claims 24 hours a day, seven days a week, through various convenient options.

If you suspect insurance fraud

Call CIRMA’s Special Investigation Unit at 203.946.3797 or email cirmasiu@ccm-ct.org.

The good news? CIRMA is here to help.

We work with our members day in and day out to help make them whole again. We do this through unmatched dedication, empathy, transparency, availability, and responsiveness.

We don’t do informal call centers and don’t believe you need to become a claim expert to have an excellent claim outcome. We know that real people deliver the best results, not machines or bots. Once you report your claim, your CIRMA Claim professional will take it from there; they’ll work with you and keep you informed every step of the way.